Privacy Policy

Privacy Policy

Effective Date: March 5, 2024
【Last Updated: March 5, 2024】
Applicable to: Shijiazhuang Far East Import & Export Trading Co., Ltd(IKOO GLASS)

This privacy policy describes how we handle your personal information. By using this Site, you consent to the storage, processing, transfer and disclosure of your personal information as described in this privacy policy.

1. Information We Collect

You may browse this site without providing any personal information about yourself. However, to receive notifications, updates, or request additional information about this Site, we may collect the following information:

Name, contact information, email address, company name, and user ID

Correspondence sent to or from us

Any additional information you choose to provide

Other information from your interaction with our Site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, IP address and standard web log information

【We do not actively collect sensitive personal information (such as government ID numbers, bank account details) unless voluntarily provided by you for a specific business purpose.】

【If you are located in the European Economic Area (EEA), we process your personal information based on valid legal grounds, including your consent, the performance of a contract, or our legitimate interests as further explained below.】

2. How We Use Your Information

We use your personal information to:

Provide you with the services you request

Communicate with you (including responding to inquiries and providing customer support)

Troubleshoot problems and improve website functionality

Customize your experience

Inform you about our services and Site updates (only with your consent where required by law)

Measure interest in our sites and services

【We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent.】

【If you have subscribed to our marketing communications, you may withdraw your consent at any time by clicking the "unsubscribe" link in any email or by contacting us directly.】

3. Cookies and Similar Technologies

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

What are cookies?
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

How to control cookies
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still contact us via email or phone.

【For users in the EEA, we only place non-essential cookies (e.g., marketing or analytics cookies) after obtaining your prior consent through our cookie banner.】

4. Information Sharing and Disclosure

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We may disclose personal information to:

Service providers who help with our business operations (e.g., website hosting, email delivery, analytics). These third parties are contractually obligated to protect your information and use it only for the services they provide to us.

Members of our corporate family (subsidiaries, affiliates) who may provide joint content and services and help detect and prevent potentially illegal acts.

Legal authorities when required to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates others' rights, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

Should we plan to merge or be acquired by another business entity, we may share personal information with the other company and will require that the new combined entity follow this privacy policy with respect to your personal information. You will be notified via email and/or prominent notice on our website of any change in ownership or use of your personal information.

5. International Data Transfers

【If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in [China / specify country].】

【If we transfer your personal information from the European Economic Area (EEA) to countries that have not been deemed adequate by the European Commission, we implement appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to protect your information.】

【To obtain a copy of these safeguards or information about where they are available, please contact us using the details below.】

6. Data Retention

【We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.】

【After the retention period expires, we securely delete or anonymize your personal information.】

7. Your Rights

【Depending on your location, you may have the following rights regarding your personal information:】

【If you wish to exercise any of these rights, please contact us at privacy@[companydomain].com. We will respond to your request within 30 days.】

【If you are located in the EEA, you also have the right to lodge a complaint with your local data protection supervisory authority.】

8. Data Security

We treat information as an asset that must be protected and use lots of tools to protect your personal information against unauthorized access and disclosure. These include:

Encryption of data in transit (SSL/TLS)

Access controls and authentication

Regular security reviews

Employee training on data protection

【However, as you probably know, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect that your personal information or private communications will always remain private.】

9. Children's Privacy

【Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.】

10. Changes to This Privacy Policy

We may update this policy at any time by posting amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the site. Material changes will be notified to you via email or a prominent notice on our website.

【We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.】

11. Contact Us

For questions about this policy, or to exercise your rights, please contact us:

【Company Name: Shijiazhuang Far East Import & Export Trading Co., Ltd(IKOO GLASS)】
【Data Protection Contact: Coco】
【Email: Ikoo@[Ikooglass.com】
【Phone: +86 [13933875288]】
【Address:, Shijiazhuang, Hebei, China】